Fresh Water Pearl

Shipping Policy

ORDER PROCESSING:
Please allow up to 3-5 business days to process your order. Expect an email within the allotted time period to let you know your order is on the way!

STORE PICKUP - [5926 Howe Lane #114 Ooltewah, TN 37363]
Orders can be picked up Tuesday through Sunday, please check the website for store hours. An email will be sent when your order is ready for pickup.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Please note that any orders over $99 will get free shipping. 
Shipping option Estimated delivery time Price are based on the available selected options at the time of checkout.

Return Policy

We have a 14-day store credit or exchange policy only.

No returns on shoes, handbags, purses, accessories, jewelry, nipple covers, and final sale items.

To be eligible for our in store credit or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a exchange or instore credit, you can contact us at cataloguecollectionllc@gmail.com. Please note that returns will need to be sent to the following address: 5926 Howe Lane Suite 114 Ooltewah TN 37363

All returns will be given at a minimum a store credit.

Please see our full Shipping and Return Policies below. Any questions please contact us directly.